REVIVE
Built for Med Spas · Patent Pending · HIPAA-Compliant

REVIVE for Med Spas.

Find the clients your EHR already knows about.

43% of Botox clients never return within six months. Revive scans your EHR for the clients who started care and never came back. Treatments started but never finished. Series stalled at session two. Injectable clients gone six months. Your team confirms in two minutes a day. The clients come back.

Care Recovery Summary Sample MedSpa
Client records scanned3,012
Incomplete treatments detected196
Clients revived68
Staff review time~14 min
Recovered Revenue
$27,200
First 60 days · single clinic
43% Botox Client Lapse Rate
Incomplete Treatments 196
42% of 5+/yr Clients Drive 80% Revenue
$27,200 Recovered in 60 Days
40-50% New Clients Never Rebook
2 min/day Staff Time Required
43% Botox Client Lapse Rate
Incomplete Treatments 196
42% of 5+/yr Clients Drive 80% Revenue
$27,200 Recovered in 60 Days
40-50% New Clients Never Rebook
2 min/day Staff Time Required
How Revive runs for your practice

One platform. Two flows.

Care Recovery is your clinical detection layer. Reactivation is the autonomous engine for time-based recall. Built to save your team time and bring clients the care they already need.

Care Recovery™

For care that started and never finished.

Treatments started but never finished. Series stalled. Injectable cadence that lapsed. Detection runs on clinical state, not the calendar.

2 min/day staff
Detect
Staff Review
Outreach
Recover
Your treatment coordinator reviews flagged clients in a quick morning huddle. Tap to confirm, snooze, or skip. Revive handles the texting, the replies, and the booking. Not another job for your team.
Reactivation

For overdue maintenance.

Time-based maintenance outreach. Autonomous.

Hands-off
Overdue
Outreach
Booking
Runs in the background. Neuromodulator cadence, filler intervals, series follow-ups. Your team never has to touch it.
The math for med spas

What's hiding in 3,000 clients.

Conservative estimates by clinical category based on peer-reviewed industry data. Mid-size medical spa. Single-encounter revenue. Results vary by practice.

Recovery by Category 3,000 clients · annual estimate
Injectable adherence
Neuromodulator and filler clients who lapse on cadence
$54,600
Treatment series completion
Multi-session programs started but not finished
$41,415
Consultation conversion
Consultations that never booked first treatment
$18,975
Maintenance reactivation
Lapsed clients overdue for return sessions
$9,000
Conservative annual estimate
$123,990
Net at Founding rate
$120,402
$299/MO · LOCKED FOR LIFE
[01] ALLERGAN · BOTOX ADHERENCE | [02] LEPE ET AL. · FILLER RETENTION | [03] AMSPA 2024 · STATE OF THE INDUSTRY | [04] ZENOTI 2025 · 30K+ BUSINESSES
Conservative estimates with deduplication applied across overlapping categories. Client density and lapse rates calibrated to peer-reviewed clinical research and association data. Recovery rate uses 10%, against an industry SMS reactivation benchmark of 15 to 25%. Revenue uses single-encounter values, not series lifetime value. Full breakdown shared during demo.
What it looks like

In your voice. Not a marketing blast.

Sample Outreach · Live
Revive MedSpa
Thursday · 10:22 AM
Hi Olivia, we're checking in about your Kybella series at Revive MedSpa! Most clients see the best results after completing the full series of sessions. Ready to book your next one?
Delivered 10:22 AM
Oh yeah, I've been meaning to come back. Friday mornings work best for me.
Perfect. Friday 10:15 AM is open. We'll text you the day before. Thanks Olivia!

What you have. What you'll have.

Why Revive isn't another tool stacked on top.

The old way

Treatment coordinator scrolls through client lists hoping to spot who's overdue

Same birthday text goes to every client regardless of where they are in care

Clients rebook if they remember, or they don't

Generic marketing blasts that feel like spam

Revenue disappears between sessions and nobody notices

Revive

Detection runs on care state, not schedule

Client-specific outreach in your voice

Staff confirms in two minutes a day

Replies route through Revive automatically

Recovery tracked per clinical category

The data behind the problem

Client drop-off is well documented.

These are the med spa industry's own numbers. Peer-reviewed research. Association data. Already in the literature, waiting to be acted on.

Live Med Spa Drop-Off Index
Sources: 4 peer-reviewed · association Updated: 2026
Primary Finding
43%
of Botox clients don't return within six months. Nearly half of your highest-volume treatment category lapses before the next cycle.
43 of 100
lapse within 6 months
SOURCE [01] · ALLERGAN / AESTHETIC PLASTIC SURGERY 2007
Revenue Concentration
42%
of clients visiting 5+/yr generate 80% of revenue. Your highest-LTV segment is also the most silent when they lapse.
[02] Zenoti 2025 · 30K+ businesses
Filler Retention Lift
55% to 67%
Filler retention jumps with structured follow-up. A 12-point lift from systematic re-engagement.
[03] Lepe et al., Dermatologic Surgery 2006
New Client Retention
40-50%
of new med spa clients never rebook after their first visit. Half of your acquisition spend walks out the door.
[04] AmSpa 2024 State of the Industry
Acquisition vs. Recovery
$200-$500
to acquire a new client. Recovery costs approximately $0.004 per SMS. 50,000x cheaper.
[05] Allergan 2023
Source Library · MedSpa
Allergan / Aesthetic Plastic Surgery 2007 Zenoti 2025 · 30K+ Lepe et al. · Derm Surg 2006 AmSpa 2024 PubMed 17373170
Where Care Recovery sits

The third axis in your stack.

Every other system in a clinic runs on time or message. Revive runs on care state.

Calendar systems
Scheduling
EHR recall, reminders, confirmations, birthday automation.
Axis · Time
Communication
Messaging
Phones, texts, inbox. Routing inbound, queueing outbound.
Axis · Message
Revive
Care Recovery™
The gap between what the chart says a client needs and what has actually happened.
Axis · Care State
Care Recovery is upstream infrastructure. It runs the software you already pay for against a list it could never have built itself. Read the full piece
Founding Collective · Limited Availability
$299 /mo $499
● LIFETIME RATE LOCK

Be one of the first medical spas to run Care Recovery.

The full Revive platform. Patent-pending technology. Priority support. Locked at $299/mo for the life of your practice's account. No tier increase, ever.
Apply for Founding Collective
Also built for
The Revive Network

Send referrals across the network.

When an aesthetic concern requires medical-grade intervention beyond the med spa scope, Revive routes the referral to a dermatologist inside the network. Closed-loop between clinics, specialists, and facilities. Built into the platform.